We build our bags to last. Every Brance bag is covered against manufacturing faults for three full years, just register your product within 28 days of purchase to activate it.
Cover against manufacturing faults from the date of purchase.
We'll repair or replace any bag with a genuine fault.
Activate your cover by registering within 28 days of purchase.
Thanks, your 3-year warranty is being activated. We'll email you a confirmation shortly, keep it as your proof of cover.
Last updated: 22 June 2026
To activate your free 3-year warranty, register your bag within 28 days of purchase using the registration form above. Prefer email? Send your name, order number, product and date of purchase to [email protected] instead. Either way, we'll confirm your registration by email, keep that as your proof of cover.
If your product is not registered within 28 days, the 3-year warranty is voided and only your statutory rights under UK consumer law will apply.
Your 3-year warranty covers faults in materials and workmanship under normal use.
Please make sure your product is registered (see above) before making a claim.
Send [email protected] your order number, your registration confirmation and a short description of the fault.
Add a few clear photos showing the issue so we can see what's gone wrong.
We'll assess your claim and, if it's covered, arrange a repair or replacement.
This warranty is offered in addition to your statutory rights under UK consumer law and does not replace them. Keep your order confirmation as proof of purchase, it makes claims faster.
Not sure if something is covered, or need to register? Email [email protected] or use our contact form and we'll help.
