Whether it's an order, sizing, a colour you're after or just feedback, drop us a line. We usually reply within one business day.
This is a demo store, so nothing was really sent, but that's how the confirmation would look. We'd normally reply within one business day.
[email protected]
For orders, returns and general questions.
0330 000 0000
Mon to Fri, 9am to 5pm GMT.
We aim to reply to every message within one business day.
Brance HQ, Manchester, United Kingdom
Designed in the UK, shipped worldwide.
Follow along
UK orders are dispatched quickly with full tracking and usually arrive in 2 to 4 business days. Express next-day delivery is available at checkout, and shipping is free on UK orders over £50.
You can return any unused bag within 30 days for an easy exchange or refund. Just get in touch and we'll sort it, no drama.
Yes. Every Brance bag comes with a 3-year warranty against manufacturing faults. If something goes wrong, contact us and we'll make it right.
We do. International shipping is calculated at checkout, with tracking included. Delivery times vary by destination.
The water-resistant shell and PEVA lining wipe clean with a damp cloth and mild soap. Avoid machine washing so the structure and coatings last as long as possible.
